
<ns0:uwmetadata xmlns:ns0="http://phaidra.univie.ac.at/XML/metadata/V1.0" xmlns:ns1="http://phaidra.univie.ac.at/XML/metadata/lom/V1.0" xmlns:ns10="http://phaidra.univie.ac.at/XML/metadata/provenience/V1.0" xmlns:ns11="http://phaidra.univie.ac.at/XML/metadata/provenience/V1.0/entity" xmlns:ns12="http://phaidra.univie.ac.at/XML/metadata/digitalbook/V1.0" xmlns:ns13="http://phaidra.univie.ac.at/XML/metadata/etheses/V1.0" xmlns:ns2="http://phaidra.univie.ac.at/XML/metadata/extended/V1.0" xmlns:ns3="http://phaidra.univie.ac.at/XML/metadata/lom/V1.0/entity" xmlns:ns4="http://phaidra.univie.ac.at/XML/metadata/lom/V1.0/requirement" xmlns:ns5="http://phaidra.univie.ac.at/XML/metadata/lom/V1.0/educational" xmlns:ns6="http://phaidra.univie.ac.at/XML/metadata/lom/V1.0/annotation" xmlns:ns7="http://phaidra.univie.ac.at/XML/metadata/lom/V1.0/classification" xmlns:ns8="http://phaidra.univie.ac.at/XML/metadata/lom/V1.0/organization" xmlns:ns9="http://phaidra.univie.ac.at/XML/metadata/histkult/V1.0">
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    <ns1:identifier>o:9789</ns1:identifier>
    <ns1:title language="en">Interpersonal Communication as a Key Driver of Competitive Advantage in Serbian Companies</ns1:title>
    <ns1:language>en</ns1:language>
    <ns1:description language="en">Abstract: The aim of this paper is to analyze the factors of competitive advantage, and the use of
communication as a special factor of competitive advantage in companies in Serbia. Scientific and
empirical research show that interpersonal communication is key to successful business, both
abroad and in our country. Continuous and rapid changes on the markets and business require from
companies to work on improvement of competitive advantage and its factors. This research is based
on the assumption that interpersonal communication is one of the main factors of a company&apos;s
competitiveness. The analysis is based on the data collection through questionnaires, and statistical
processing using SPSS software. The adopted methodology is based on statistical description and
correlation analysis, while the qualitative research method is adopted. The research results show
that the factor of interpersonal communication improves the competitive advantage of the
companies.
</ns1:description>
    <ns1:keyword language="en">Keywords: Competitive advantage; communication; business communication; interpersonal communication; correlation analysis.</ns1:keyword>
  </ns1:general>
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    <ns1:upload_date>2026-06-11T08:10:57.887Z</ns1:upload_date>
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        <ns3:firstname>Branka</ns3:firstname>
        <ns3:lastname>Laličić</ns3:lastname>
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        <ns3:firstname>Ivana</ns3:firstname>
        <ns3:lastname>Brkić</ns3:lastname>
        <ns3:institution>Fakultet za ekonomiju i inženjerski menadžment u Novom Sadu</ns3:institution>
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        <ns3:firstname>Jovana</ns3:firstname>
        <ns3:lastname>Gardašević</ns3:lastname>
        <ns3:institution>Fakultet za ekonomiju i inženjerski menadžment u Novom Sadu</ns3:institution>
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        <ns3:orcid>0000-0002-3239-2083</ns3:orcid>
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      <ns1:date>2025</ns1:date>
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    <ns1:size>573398</ns1:size>
    <ns1:location>https://unilib.phaidrabg.rs/o:9789</ns1:location>
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    <ns1:copyright>yes</ns1:copyright>
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    <ns8:approbation_period>2025-12-02</ns8:approbation_period>
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<ns12:digitalbook>
    <ns12:name_magazine language="en">Journal of Agronomy, Technology and Engineering Management </ns12:name_magazine>
    <ns12:volume>8</ns12:volume>
    <ns12:booklet>6</ns12:booklet>
    <ns12:from_page>1764</ns12:from_page>
    <ns12:to_page>1777</ns12:to_page>
    <ns12:releaseyear>2025</ns12:releaseyear>
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