http://creativecommons.org/licenses/by/4.0/legalcode Novi Sad : Pravni fakultet za privredu i pravosuđe Univerziteta Privredna akademija application/pdf 164415 bytes https://unilib.phaidrabg.rs/o:7599 cobiss:324751879 ISBN: 978-86-6019-066-8 2016 Apstrakt: Ombudsman štiti prava građana, kontroliše zakonitost i celishodnost rada uprave, kao i drugih organa i organizacija, preduzeća i ustanova kojima su poverena javna ovlašćenja, s toga je očigledno koliko je njegova uloga značajna. Međutim, iako su ustanovljeni dobri normativni okviri za njegovo funkcionisanje, ostalo je puno praznina koje se lako mogu ispuniti lošom sadržinom. Funkcije ombudsmana se svode na kontrolu, sugerisanje ispravki i obaveštavanje javnosti, a sve u cilju zaštite građana. Značaj ombudsmana je već dugo prepoznat od strane međunarodnih organizacija, pa je tako donet niz dokumenata koji utiču na transparentnost, dostupnost, efikasnost uprave, ali i zaštitu prava građana u ovom smislu. Povećan broj pritužbi na rad uprave Zaštitniku građana može da odražava sve problematičniji rad uprave, ali, sa druge strane, i bolje poznavanje građana sa svojim pravima i mogućnostima zaštite, kao i efikasniji rad samog Zaštitnika građana. Abstract: Ombudsman protects the rights of citizens, control the legality and expediency of public administration’s work, as well as other bodies and organizations, enterprises and institutions entrusted with public authority, therefore it is obviously how important purpose he has. However, even though established good regulatory frameworks for its functioning, there are still lots of gaps which can easily be filled in with bad content. Ombudsman’s functions are based on control, suggesting of corrections and informing the public, and all that is with a purpose to protect the citizens. The importance of ombudsman has been recognized by international organizations for a long time already, so a set of documents has been created which affect on transparency, availability and efficiency of the public administration, but also on protection of citizens rights in this case. Increased number of complaints towards public administration’s work to ombudsman can reflect more and more problematic functioning of the public administration, but on the other hand, it can also reflect the better understing for citizens of their rights and options for protection, as well as more efficient work for the ombudsman himself. Uloga zaštitnika građana u kontroli javne uprave The Role of the Ombudsman in the Control of Public Administration Ključne reči: ombudsman, javna uprava, kontrola. Keywords: ombudsman, public administration, control. srp Usaglašavanje pravne regulative sa pravnim tekovinama Evropske unije: zbornik radova XIII tradicionalnog skupa „Pravnički dani prof. dr Slavko Carić" volume: 13 startpage: 343 endpage: 352 info:eu-repo/semantics/conferenceProceedings Subotin, Maja Todorović, Vojkan