o:5596 Contribution to the Theory of the Business Success of Transport Organizations en Abstract: The intensive development of the transport market, the complex demands of transport service users, the growing pressure of competition, the change in values and technical and technological advances forced transport organizations to apply new ways of solving problems related to the survival and business success. Sustainable management of a transport organization is a complex management challenge, first of all in the field of defining key performance and indicators, based on which it is possible to monitor and measure business results. In this respect, the work with an appropriate selection of key performance and indicators has created a framework for the integration of economic, social requirements, requirements for environmental sustainability and performance management. In this way, a set of indicators was developed, which are a measurable category and enable continuous monitoring, business performance of the organization. Bearing in mind certain specificities that are manifested in the business of organizations, both in Serbia and throughout the region, the key contribution of the work can be the research of critical success factors that can be important for the successful operation of transport organizations. Keywords: business success; critical success factors; indicators; key performance; transport organization 1552099 10.17559/TV-20190131225425 2024-10-03T10:30:35.034Z 44 yes 46 Nena Tomović Miloš Arsić Fakultet za ekonomiju i inženjerski menadžment u Novom Sadu person 0000-0001-7853-0819 Radoljub Tomić person Ištvan Bodolo person Desanka Vlačić person 2020 application/pdf 757471 https://unilib.phaidrabg.rs/o:5596 no yes 16 70 1552253 2020 Tehnički vjesnik 27 4 1084 1091 2020-08-15